Shipping & Delivery
Operating Hours: 10:00 am to 7:00 pm IST, Monday to Saturday (excluding public holidays).
Delivery Time: Typically 5-7 business days, subject to delays during public holidays or unforeseen circumstances.
Signature Requirement: Goods need to be signed for upon delivery. Tinytrails is not responsible for deliveries signed by alternative persons.
Damage Responsibility: Tinytrails is not responsible for damage after delivery.
OTP Requirement: Some deliveries may require an OTP, sent to the number provided during order placement.
Order Tracking
Courier Partners: Orders are delivered through registered courier partners.
Tracking Information: Provided via email once the order is shipped. Contact at tinytrailsenterprises@gmail.com for queries.
Shipping Policy
Dispatch Time: Orders are dispatched within 48 hours of placement (Monday to Saturday).
Delivery Address: Orders are delivered to the shipping address provided, not the billing address.
Delivery Attempts: Three delivery attempts will be made before the order is returned.
Shipping Costs: Based on product size, order volume, and destination. Final charges are shown at checkout.
This policy overview ensures customers understand Tinytrails procedures for payments, delivery, order tracking & shipping.